Running a nightclub anywhere in the world can be an intense and chaotic endeavour. As your club gets better and more recognized, the likelihood of more patrons coming in during the late hours of the night increases significantly. This puts a tremendous burden on your point of sale functions. The ability to take and complete hundreds of orders on an hourly basis can be extremely difficult if you do not have the right processes in place. It is precisely for this reason that many nightclub owners have turned to powerful EPOS systems for nightclubs to help manage their clubs’ point of sale operations.
However, POS systems go way beyond than just meeting the requirements of completing a sale – this is true across all industries and various types of businesses that POS systems are used in. Overall, the right EPOS system for nightclubs could help you transform your processes into ones that enhance your customers’ experience, which will, in turn, improve your customer relationship management.
In this piece, we talk about 4 key benefits an ideal electronic POS system will provide to your nightclub. Let’s dive in!
Agility and adaptability are critical for any modern business to survive in the business world. This is especially true in the nightclub industry given the rapid pace at which business occurs. The latest music, entertainment technology, unlimited beverage options mean that nightclubs have a dynamic and constantly evolving market. Utilizing the latest technology available to adapt to this dynamism is so important, which is where EPOS systems come into play.
The right systems can offer your bartenders the ability to diversify your various offerings. Think about it – how many times have you been to a club and wanted a unique/specific cocktail to meet your taste, only to have your bartender tell you that they did not have it in their system? Having a POS system in place that can facilitate diverse orders is one thing, however, what is also important is that your POS system has the user interface that even your latest staff additions are able to learn fast. The right system would be easy to use, designed to handle the volume, and makes it easy to customize every type of drink combination your guests can dream up. Remember, at the end of the day, customization is key. Therefore make sure you pick a POS system that allows you to do this!
Stocking a bar is not cheap and when you factor in the busy nature of nightclub management, keeping track of your inventory needs to be a seamless process. Manual processes, therefore, are almost impossible in such situations, which is why club owners have turned to multi-functional POS systems. Why?
The ideal systems come with real-time inventory software, giving you the ability to track your food inventory, suppliers, units, and prices on your computer, phone, or tablet so you know what to reorder and when. This completely eliminates the need to take stock every single day after a long day of operations via manual processes or tiresome spreadsheets. A powerful built-in inventory management function would also allow club owners to catch theft and/or situations where your bartenders may be utilizing your stock inappropriately. This level of visibility can save your business tremendous amounts of money in the long run!
We have already highlighted the importance of flexibility and agility to the sustainability of a business’ success. One key avenue by which nightclubs improve business is via offers and promotions – often in the form of happy hour deals. EPOS systems for nightclubs can offer owners and managers the ability to implement on-the-go offers that can be added into their system in a matter of seconds. This level of flexibility would act as a unique selling point for many clubs as they would be encouraging customers to come in with the hope of flash offers.
By implementing a system that facilitates this level of flexibility, you would essentially be transforming your menu into a living and breathing entity – which is an exciting prospect for your clients.
Many nightclubs and venues rely on analytics and reporting. Analytics/reporting is perhaps the best functionality that most EPOS systems for nightclubs offer. Reporting provides businesses with the ability to gain insights into their overall operations, allowing them to make revenue-generating and cost-saving decisions in the process.
Reporting can also give nightclub owners insights into who their biggest spenders are by looking at on-the-spot sale information as well as details on any tabs that have been opened. It also allows them to track tab-owners who do not follow through – meaning that club owners will know which customers they will have to cap and which ones they should cater more offers for.
Owning and managing a club can be an intensive task that requires processes to be as streamlined as possible in order to ensure sustainable operations. Good EPOS systems for nightclubs provide the right functionality to help them achieve better results. If you would like information on EPOS systems for nightclubs that could help your establishment, today, give us a call and stay tuned to this feed!