customer display epos integrations

The Best EPOS integrations for Your EPOS System

When it comes to Electronic Point of Sale (EPOS) systems, their functionality doesn’t just stop at inventory management and stock keeping. With the addition of EPOS integrations, both hardware and software, business owners can now access a wide range of services, all from the terminal of their reliable EPOS system.

From seamless caller integration to CCTV surveillance, there’s now very little that can’t be done through the purchase a few useful EPOS integrations. Our blog this week explores some of the best hardware modules for businesses that wish to leverage the best of POS technology today! Keep reading to find out more.

Customer displays

Among the most popular EPOS integrations in the present business environment, customer displays take a prime spot. Here, in addition to the primary EPOS display, other touchscreen devices can be added for the customer’s benefit.

For businesses trying to implement self-checkout facilities or provide customers with the ability to locate product information, stock availability, and other data, displays connected to the primary EPOS system, are a useful feature. Pole displays, such as the those found in supermarkets, are a popular type of customer display and feature an important part in the everyday operation of many businesses.

EPOS scales

Another commonplace feature in most grocery stores and supermarkets are EPOS scale systems. While such systems may fall at any point in a spectrum of simple machines to more sophisticated devices, common features include the ability to print receipts, automatically weigh products and generate accurate pricing, and other self-assistive features.

These EPOS modules make the operation of large stores a much easier activity, giving customers more independence in their in-store experience.

CCTV integration

One of the most useful EPOS integrations is CCTV surveillance technology. Here, these devices can be connected to POS terminals, allowing owners and managers to overlay real-time transaction data from the till onto CCTV footage.

While many stores do in fact have surveillance cameras in place, connecting these to an EPOS system is not a very common practice. By doing so, not only does overall security increase but it also eliminates any chance of theft or fraud taking place. It also gives owners the ability to access time-stamped images with transaction information, solve any potential money disputes, track ‘no-sales’ alerts, check what is sold against what has been registered, and review footage, among other functions.

Further, monitoring employees and ensuring integrity across all business practices is also possible by adding such EPOS modules to the primary system. It can also prevent other risks including counterfeit transactions taking place in-store.

Caller integration

In terms of EPOS integrations, there are few as useful as caller ID integration. Here, a call ID box with two analog phone lines must be added onto the same network as the POS terminal in order to be functional.

With such an EPOS module in place, operators have the ability to answer calls, which automatically opens an order associated with the customer that’s calling. Data gathered from these calls can also be stored in a centralised location, giving business owners the ability to gather a large amount of data which can then be used for marketing and performance purposes.

Fingerprint reader

Fingerprint scanners, when connected to a business’ EPOS terminal, can serve a variety of purposes.

First and foremost, store owners can breathe a sigh of relief knowing that the cash till and sensitive information can’t be accessed by anyone or everyone. Only authorised employees will be able to do so, through the use of fingerprint scanners. Not only is this highly secure, it also provides a record of who interacts with the EPOS terminal at any given moment.

In this regard, it proves to be a highly reliable way of keeping track of employee check in and check out, calculating pay, and eliminating any kind of fraud, including buddy punching. This is because fingerprint authentication identifies specific individuals, through the use of advanced biometric technology. It is for this reason that fingerprint scanners are now a common feature in a range of businesses and workplaces.

Other EPOS integrations

For businesses that seek to make the most of their terminal, a number of other EPOS modules exist. Barcode scanners, are a common example and are present in just about every type of store imaginable. Others include PDQ terminals, also known as chip-and-pin machines, POS printers, and counterfeit detectors.

Key Takeaways

EPOS integrations serve a variety of purposes in the modern business environment. By adding a few of those mentioned above to POS networks, managing and running a store with greater security, efficiency, and customer satisfaction is nothing but a walk in the park.

At EposEx, we are committed to ensuring you get the most out of your business. With EPOS integrations, this has become a reality, equipping you with the right tools to succeed. Contact us today for more information.

Leave a Comment: