Christmas is around the corner! It’s a special time in the hospitality industry because business is on the up. Foot traffic in hotels and restaurants increases and people are willing to spend more because
Continue readingShipping services are changing customer expectations. In 2005, Amazon attempted to make delivery service a value proposition for their Prime membership, distinguishing them from other e-commerce and conventional
Continue readingWhether it is making payments using Apple or Samsung Pay or paying through a mobile app, there is no denying that mobile payment is becoming a more popular option with customers. If restaurants want to
Continue readingA retail mobile app is an invaluable asset in 2019. Studies show that more people are doing their shopping online – in fact, 67% of customers in the UK, Australia, Canada and the United States have
Continue readingThe retail industry is abuzz with the news of Amazon opening up a new physical store in Seattle. At first, it seems counterintuitive for one of the biggest e-commerce stores in the world to open a retail
Continue readingEPOS hardware can protect customer information, making it a crucial asset in the digital era. With the advent of mobile pay, online ordering and e-commerce, it becomes very important to protect customer
Continue readingWhether it is a new restaurant in the neighbourhood or a well-established brand with multiple branches, operation costs are a huge problem. Restaurant costs vary from thousands of pounds to millions. In
Continue readingSince the advent of e-commerce, retailers have struggled to compete with the convenience offered by online stores. But times have changed, and many retailers are starting to realise that the best way to
Continue readingA small retail business like a mom-and-pop store has a hard time competing because customers have many options to get what they want. However, with the right processes, it’s possible for a small
Continue readingFor owners, EPOS systems for restaurants promise to transform the way their business is run. Restaurant owners face several problems like rising labour costs and growing competition. EPOS systems for
Continue readingReducing your carbon footprint and developing sustainable practices should be your number one priority. Changing the way you run your restaurant might seem like a hassle now, but doing so will improve
Continue readingWhether we are talking about retail or hospitality, customer retention should be the priority of any business. Those who give priority to retaining existing customers will see their costs decrease, while
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