Whether you run a gym, spa, or any other wellness facility, your clients are at the very heart of what you do. Being aware of and managing your history of interactions with your clients is more critical to your business than to many of those in other segments. eposEX plays a critical role in helping wellness facilities develop, foster, and maintain relationships with their clients.
Using our customer order history functionality, you can identify previous services utilized by specific clients and offer periodic/seasonal discounts to them through the loyalty module. For clients who are members of your institution, you can track their membership progression, get notified of upcoming renewals, and tailor promotions to loyal customers, in order to improve retention rates.